Refund Policy
Satisfaction Guarantee and Refund Policy
We stand behind every WellVibez product with a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase for any reason, contact us within 30 days of receiving your order and we will make it right.
Because our products are health and wellness consumables, we do not require you to return the item. You keep it. We just want to know what happened so we can help.
How to request a refund
Email us at effortlesscart@gmail.com within 30 days of receiving your order. Include your order number and a brief note on what the issue was. We will review your request and get back to you within 1 to 2 business days.
Damaged or incorrect orders
If your order arrives damaged, defective, or you received the wrong item, contact us immediately at effortlesscart@gmail.com with a photo of the issue. We will send a replacement or issue a full refund at no cost to you.
Refund processing
Once your refund is approved, it will be returned to your original payment method within 5 to 10 business days depending on your bank or card provider. If more than 10 business days have passed since your refund was approved and you have not seen it, contact us and we will follow up.
Sale items and gift cards
Refunds do not apply to items purchased on final sale or to gift cards.
European Union customers
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of receiving it for any reason. Contact us at effortlesscart@gmail.com to initiate this process.
Questions
We are always happy to help. Reach us anytime at effortlesscart@gmail.com.
Get in Touch
Have a question or need assistance? We'd love to hear from you.